Refund & Cancellation Policy

Last updated: 18 October 2026

Our products are digital downloads that are delivered instantly, so please read the product requirements before buying.

Cancellation

Because delivery happens immediately after payment, an order cannot be cancelled once the payment is successful. If a payment fails or is left incomplete, no order is created and any amount debited is reversed automatically by Razorpay/your bank, usually within 5-7 working days.

When you get a refund

• You were charged twice for the same order, or charged but never received the download (and we cannot deliver it) - full refund.
• The product does not work on a setup that meets the listed requirements and we cannot fix it within 7 days of your support request - full refund.
• You bought the wrong product by mistake and have not downloaded it - refund on request within 7 days of purchase.

When we can't refund

• The file was downloaded and works as described, but you changed your mind.
• Your setup does not meet the listed requirements (wrong operating system, host software version, etc.).
• The licence was revoked for sharing or reselling.

How to ask

Email rizzermc48@gmail.com within 7 days of purchase with your invoice number or Razorpay payment ID. Approved refunds are issued to the original payment method through Razorpay within 5-7 working days; your licence is deactivated when the refund is made.